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Returns & Refunds · Updated December 2025

If the book
isn't right.

A short, plain-language guide to what we do when a parcel arrives damaged, when a title isn't what you hoped, or when your mind simply changes.

01

The window.

We accept returns within 15 days of the delivery date for eligible items.

The clock starts on the day your parcel arrives — not the day you place the order.

02

Eligibility.

To be eligible for a return, the item must be in its original condition and include all original packaging and accessories.

Certain products may not be eligible for return. If in doubt, please write to us before shipping the item back and we will confirm.

03

Who pays for shipping.

Customers are responsible for return shipping costs.

The one exception: if the item you received is damaged, defective, or incorrect, we will cover return shipping in full and send a prepaid label.

04

How the refund works.

Once the returned item is received and inspected, eligible refunds will be processed to the original payment method used at checkout.

Refund processing times may vary depending on your financial institution — most cards see the credit within 5–10 business days after we process it.

05

Questions.

For questions about a return, refund, or a damaged parcel, write to customerservice@blessingsconnection.com and we will reply within a few days.

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